SAN FRANCISCO'S SCREEN PRINTING & PROMOTION SPECIALIST

FREQUENTLY ASKED QUESTIONS

HOURS

What are your hours of operation?
Normal business hours are from 8 am to 5 pm, M-F. Of course we’re not afraid of working past these hours or days to meet your needs.



SCREEN PRINTING

What is the maximum number of imprint colors you can screen print?
We can print up to 14 colors on a white garment and 12 colors on a colored garment.

What is the minimum order quantity for screen printing?
We specialize in larger orders, but can print as little as 72 pieces depending on your artwork.

What is the turnaround time on a typical order?
Typically it takes 2 weeks to process your order, depending on the season. We do offer rush service and specialize in ‘hot market’ and ‘event’ printing.

What brands of apparel do you offer?
All of the major brands are available to us, including but not limited to American Apparel, Hanes, Gildan, Next Level, Canvas/Bella and Fruit of the Loom.

How much does it cost for a shirt?
We don’t list our pricing online because of the different variables that determine the cost of your job. Cost is dependent on the garment you choose, the number of colors in your design, quantity, and number of design placements.



ARTWORK AND SETUP

What type of art files are needed?
Ideally vector art or a layered Photoshop file is best and will help you keep your set up costs down. When saving in Adobe Illustrator, be sure to create outlines for your fonts in order to ensure they translate correctly. We do accept high resolution files in a number of formats (JPEG, PDF, PSD, EPS). Files must be at least 300 DPI at actual print size in order to get the most out of your print.

Do you offer design service?
Yes. We have an art department which can help turn your idea into a design. Art rates are $65/hour, typical art time is 1-2 hours depending on the complexity of your concept.

What are your set up fees?
In addition to the $65/hour art fee (not applicable on all orders), screen/film costs range from $25-$30 per color/screen. If you would like to request a sample, you will be charged for the setup fee and cost of the garment(s) prior to delivery.

What are your rules regarding the use of logos and other copyrighted material?
Graphic Sportswear does not reproduce copyrighted logos or images.



PAYMENT AND SHIPPING

What form of payments do you accept?
For first-time customers, we require a 50% deposit and the balance due upon receipt. We accept Mastercard, Visa, Amex and cash works well also. Net 30 terms are available upon credit approval.

What shipping methods are available?
We have daily FedEx and UPS pickups, along with daily trucking lines. Pick up at South San Francisco facility during normal business hours will save you shipping costs.



EMBROIDERY

What is the minimum order quantity for embroidery?
36 pieces

What is the cost for embroidery?
Cost and setup fees are determined by
1) garment or cap selection, 2) stitch count, # of thread colors, # of placements, and 3) quantity. Additionally, there is a digitizing fee to setup the logo/art. Cost is based on # of hours.

What is the turnaround time for embroidery?
Allow 2-3 weeks for completion once your order is finalized.

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